Ask us anything.

Usually same or next day. The emergency line runs daily until 22:00 — hosts with a guest turning over get priority slots between check-out and check-in.

For most general treatments, no — products are safe once dry, usually 30–60 minutes. For bed bug and termite treatments we advise on re-entry timing case by case.

Yes. We use licensed, pet-safe products, placed in cracks, crevices and locked stations out of reach. Tell us about pets and small children when you book and we plan the treatment around them.

Every job has an English-speaking lead, and support on LINE and WhatsApp works in English and Thai.

All Bangkok BTS and MRT zones — Sukhumvit, Thonglor, Silom, Sathorn, Ari, Ratchada, On Nut and beyond. Outside the list? Ask — we probably cover it.

By your home size — Studio to Villa. No inspection needed to quote, and the price we show is the price you pay.

One-time is a single visit with a 30-day guarantee. Year packages bundle 4 or 12 visits at a 27–50% lower per-visit price, with unlimited free re-treats and a free annual termite inspection.

We refund unused visits, no questions asked. A package is a bundle of visits valid 12 months — not a contract. You can also split payment in two at no cost.

Never. Products, equipment, and the photo & treatment report are included in every listed price.

Photos, the exact products used, placement counts (e.g., 24 gel bait points), and activity readings compared to the previous visit — so you can see the trend, not just take our word.

Gel bait works like a chain reaction: one roach eats it, carries it back, and the colony collapses. Combined with a perimeter barrier, activity typically drops to near zero within two weeks.

The protocol is one full treatment plus a follow-up inspection at 14 days, which is included. That timing catches anything that hatched after the first visit.

No — first a licensed inspection with moisture and activity readings, then a written fixed-price proposal. You decide with the evidence in hand.

Yes — that's what HostShield is built for. Same-day emergency call-outs in the turnover window, with a dated report you can show the guest or the platform.

Yes — numbered bait-station logs, treatment certificates and audit-ready documentation are standard on commercial programs.

Three or more properties gets 10% off, and bundling with CleanRova cleaning saves another 10%. Larger portfolios are quoted individually — usually better.